Frequently Asked Questions

No — that's the whole point. I come to you. Whether you're at home, at work, or at a coffee shop, I'll meet you wherever is most convenient in the Kansas City metro area.

I serve the greater Kansas City metro area, including Kansas City, Overland Park, Lenexa, Olathe, Shawnee, Lee's Summit, Independence, and surrounding communities. Not sure if I cover your area? Give me a call and I'll let you know.

In most cases I can come out the same day, often within a few hours of your request. I'll confirm a time when you submit your repair request or call me directly at (816) 500-0471.

I offer repairs Monday through Sunday, 8am–6pm. For emergency repairs outside those hours, contact me for availability — I'll do my best to help.

Most repairs are completed in 30–60 minutes right on the spot. Water damage diagnostics may take a bit longer — usually 1–2 hours. I'll give you an accurate time estimate before I start.

I specialize in iPhone and Samsung Galaxy repairs. This covers everything from older models to the latest releases. If you have a different device, give me a call — I may still be able to help.

I repair cracked screens, dead batteries, water damage, broken charging ports, camera issues, and speaker/microphone problems. Check out the Services page for a full list with pricing.

In many cases, yes. A phone that won't power on could have a dead battery, water damage, or a software issue — all of which I can diagnose on-site. I'll let you know what I find before doing any work.

Pricing depends on the device and the type of repair. Screen replacements start at $99, battery replacements start at $59, and other repairs vary. I'll give you an exact quote before starting any work — no surprises.

There is a $30 diagnostic fee for all repairs. If you choose to proceed with the repair, that $30 is applied toward the total repair cost. For water damage, the diagnostic fee covers the initial assessment and cleaning.

Yes — all repairs come with a 90-day warranty. If the same issue comes back within 90 days of the repair, I'll fix it at no additional charge.

I use OEM-quality parts on all repairs. These are parts that match the original manufacturer's specifications for fit, feel, and performance.

I accept cash, credit/debit cards, Venmo, and Cash App. Payment is collected after the repair is complete and you're satisfied.

It's always a good idea to back up your data before any repair, just as a precaution. For most repairs like screen or battery replacements, your data is not affected. I'll let you know if a repair could potentially impact your data.

Yes — since I come to your location, you'll need to be there to hand off the device and receive it when the repair is done.

If I determine your phone can't be repaired on-site, I'll let you know honestly and only charge the $30 diagnostic fee.